Hi, I’m Sriharan Manogaran — a Lead Software Engineer based in Chennai, India, specialising in Machine Learning, NLP, GenAI, Agentic Systems and Distributed Systems.
I have 7+ years of experience building production-grade ML systems, spanning traditional NLP, statistical ML, and modern GenAI. Deep expertise across the full ML spectrum: from classical anomaly detection, distributional profiling, and embedding-based classifiers to LLM-powered applications, RAG pipelines, and agentic systems. Strong distributed systems foundation (Apache Spark, Kafka, SQS) and hands-on cloud infrastructure experience (AWS, Kubernetes).
Co-architect of Freshworks’ Freddy AI Insights platform, processing 200M+ ML evaluations daily at 99.99% SLA compliance. Currently driving the GenAI evaluation framework for all Copilot AI features across Freshworks products.
Proven track record of leading high-performing ML teams, filing patents, and delivering systems that scale from prototype to millions of users.